General Information

Practice Leaflet

Please have a look at the practice leaflet by clicking here

Home Visits
Visits should only be requested for patients who are too ill to travel to the surgery. They may be requested either in person or by telephone.
Preferably BEFORE 11am on the day.

Extra Information:
You can obtain details of medical services in the area from:

NHS England
P.O. Box 16738
Redditch
B97 9PT
Tel: 0300 311 2233 (Mon - Fri 8pm - 6pm Excluding Bank Holidays)

Email: england.contactus@nhs.net


Practice Mission Statement:
This practice aims to offer a quality service to all our patients. The staff team are here to help you in a polite and courteous manner. In return we expect you to treat them in the same courteous way.

Verbal/Physical Abuse
In conjunction with the Department of Health, this practice follows a Zero Tolerance Policy with regard to verbal or physical aggression.

Please note such actions may result in the partners asking the PCT to remove the patient from the list.

Telephone access
You may be able to speak to the GP or nurse, if necessary. Reception staff will advise you at what time this may be possible, consultation times allowing.

Medical Teaching:
Dr Kumar teaches medical students from the University of Manchester. If you do not wish to have these students present at your appointment, please inform reception staff.

Disabled Persons:
Facilities for people with disabilities are available at the surgery as follows:
Hearing Loop, Lowered desk for Wheelchair users, Ground floor consulting rooms, Disabled Toilet with emergency call.

Medical Records
All information and data, held at this practice, both on paper or electronic, is covered under General Data Protection Regulation 2018 (GDPR). The Practice is registered with The Information Commissioner. All requests for information are dealt with Under the Access to Records Act 1988 & GDPR By the Practice manager.

GP Earnings
Publication of GP net earning