Appointments

Urgent appointments

In an emergency, please telephone the surgery. The receptionist will contact the Doctor.

Urgent cases will be seen as soon as possible on the same day, with whichever doctor is available.

Routine appointments

To request a routine appointment in the next 7 days:

  • phone us on 0161 740 9864 Monday to Friday from 8am to 6.30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
  • use your NHS account to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • using the GP online system – [Insert name of practice system tool]
  • phone us on 01234 567 890, Monday to Friday from 8am to 6.30pm
  • reply CANCEL to your appointment reminder text message

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

Visits should only be requested for patients who are too ill to travel to the surgery. They may be requested either in person or by telephone.
Preferably BEFORE 11am on the day.

Lady GP

Female GP is available every Wednesday.